Refund Policy

Our return and refund policy was last updated on 25-05-2026, and the terms are:

Returns:

Damages during transit:

In the unlikely event that mangoes are damaged during transit, please reach out to us through WhatsApp on +91 93538 07384 on the same day of delivery with video or photo evidence along with order details. We will process a refund within 7 business days for the damaged mangoes. Complaints made after the day of delivery will not be considered.

Damaged mangoes:

In the unlikely event that you receive mangoes with external damages, please reach out to us through WhatsApp on +91 93538 07384 on the same day of delivery with video or photo evidence along with order details. We will process a refund within 7 business days for the damaged mangoes. Complaints made after the day of delivery will not be considered.
As an act of nature sometimes the mangoes may have damages on the inside such as spongy tissue or worms. In such cases, please reach out to us through WhatsApp on +91 93538 07384 with video or photo evidence along with order details. We will process a refund within 7 business days for the damaged mangoes.
We will not provide refund or replacements for complaints made after 5 days from the date of delivery.

Order cancellation:

Orders, once placed, cannot be canceled. We may be able to defer the delivery upon your request subject to the condition that we will be able to accommodate the request.
In rare situations when we are unable to fulfill your order, we may have to cancel it. The refund for it will be processed within 7 business days.
A cancellation fee of Rs 30 will be charged for orders placed for pin codes that are not served and the refund will be processed within 7 business days.